Phoenix, AZ – October 20, 2020 – Diversified Recovery of Texas and 1st Adjusters of Texas, two of the leading providers of investigation and repossession services to the auto finance industry in the State of Texas, are proud to announce that they are joining ART Asset Adjusters, LLC, the premier direct asset recovery company in the Western US.
The owners of these two companies are fully aligned with the ART vision to become and remain the most trusted partner to lenders in the auto finance industry for asset recovery services. To help accomplish that vision, Diversified Recovery and 1st Adjusters will both merge completely into the ART organization by the end of 2020. Starting January 1, 2021, ART Asset Adjusters, LLC will deliver true direct one-call asset recovery services throughout the seven states of California, Arizona, Nevada, Utah, Colorado, New Mexico, and Texas operating from approximately 50 marshalling facilities across that service footprint. Most importantly, the owners of Diversified Recovery and 1st Adjusters will continue in full time roles with ART Asset Adjusters providing leadership and operational continuity for all their lender clients.
“Over the years, our company has built and sustained a legacy of strong, trusted relationships with our clients, and a performance track record that continually sets the bar for service within our industry,” says Joseph Hale of Diversified Recovery, who will serve as Vice-President of Client Development for ART Asset Adjusters. “Joining together with the ART team will enable us to deliver our service excellence across a larger service footprint, and to be even more responsive when we are provided additional opportunities to serve our clients in the days ahead.”
“We are very proud of being a top performer in the repossession space, and we will remain intensely committed to the rigorous processes and standards that we are known for maintaining,” added Rick Campbell, who founded Diversified Recovery 18 years ago and will serve as ART’s Vice-President of Training and Risk Management. “Effectively equipping our people for success is a key to continually being recognized as a service leader by our clients, and becoming part of the ART family will allow us to invest even more into preparing our people for increased personal and professional success.”
“Combining the strength of our field operations, while increasing our investment in technology and logistics support, will allow us to produce results for our clients in an even faster and safer manner,” stated James Waldron of 1st Adjusters, who will serve as a Director of Client Relations for the Texas Region for ART Asset Adjusters. “This will allow us to provide a very personalized service to each of our clients that focuses on their specific needs and how they want their accounts handled. We are extremely excited to become a part of ART along with Diversified Recovery!”
“It is a privilege to welcome these two great Texas companies into ART Asset Adjusters along with all the special people that make their organizations stand out,” expressed Dan Johnson, CEO of ART. “In our continuing endeavor to better serve our clients and provide a stronger future for our employees, adding the State of Texas to our service footprint with these outstanding teams delivering that service moves us forward in living out our vision to become and remain the most trusted lender services partner in asset recovery.”
About Diversified Recovery of Texas: Diversified Recovery of Texas, based in Austin, is a regional provider of investigation and repossession services to the auto finance industry operating currently from 8 facilities located across Texas. Diversified Recovery has been consistently awarded by its clients for delivering industry-leading performance and professionalism, while also being known as one of the best employers to work for in the asset recovery field. For more information, please visit www.diversifiedrecoveryoftexas.com. Company Contact: Joseph Hale, VP (512) 470-8720
About 1st Adjusters: 1st Adjusters of Texas, based in Austin, is a regional provider of investigation and repossession services to the auto finance industry currently operating 4 facilities in Austin, San Antonio, Corpus Christi and Del Rio, TX. 1st Adjusters has a well-earned reputation for speed of service and for being one of the friendliest teams in the repossession industry. For information, please visit www.1adjusters.com. Company Contact: James Waldron, President (602) 864-7835
About ART Asset Adjusters, LLC: ART Asset Adjusters, LLC, a wholly owned subsidiary of ART Lender Services, LLC, is a growing direct provider of investigation and repossession services to the auto finance industry. Headquartered in Phoenix, AZ with marshalling facilities expanding nationally, ART Asset Adjusters, LLC is committed to becoming and remaining the most trusted lender services partner for asset recovery. With a relentless focus on continuous and never-ending improvement, and a passionate culture of engagement that empowers people to grow and fulfill their potential, ART Asset Adjusters, LLC is setting a new standard for service that lenders can experience and trust in the asset recovery industry. For more information, please visit www.artassetadjusters.com. Company Contact: Dan Johnson, CEO (800) 550-7122